Privacy Policy

We respect your privacy and handle personal data in line with UK GDPR and the Data Protection Act 2018.

Who we are

Olivier Téoule — Sales & Lettings (affiliated with iad). Contact: Sales@otsalesandlettings.com · +44 (0) 7778 106469.

What data we collect

• Mailing list: name, email, preferences (buy/sell/let/rent, areas).
• Enquiries: the information you email or phone to us.
• Website: basic technical logs for security and performance. We do not use advertising trackers.

How we collect data

When you submit the form on this site, we use Netlify Forms to securely receive your submission. Netlify is our hosting provider and acts as a processor of this data on our behalf.

Why we use your data (lawful bases)

• Consent: sending property updates, off-market alerts, and viewing slots to subscribers.
• Legitimate interests / Contract: responding to enquiries and providing agency services you request.
• Legal obligation: records we must keep for property transactions and compliance.

How long we keep it

We retain mailing-list data until you unsubscribe, and enquiry/transaction records for the periods required by law and professional guidance.

Sharing

We don’t sell your data. We may share limited data with service providers strictly to deliver our services, under appropriate data processing terms.

Your rights

• Access, rectify, erase, restrict or object to processing, and data portability.
• Withdraw consent at any time (unsubscribe or email us).
• Complain to the ICO: ico.org.uk.

International transfers

If our processors store data outside the UK, we use appropriate safeguards.

Contact

Email Sales@otsalesandlettings.com or call +44 (0) 7778 106469 for any privacy request.